Information

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.

Frequently asked questions

It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.

❓ Frequently Asked Questions (FAQ)

 

 

1. Financial Security and Payment

 

 

Q: How do you ensure the security of my payment during an international transaction?

 

A: Security is our top priority. We make no payment before a written agreement (Phase 4) validating the boat's condition and total costs is signed. We manage fund transfers via verified, secure channels, ensuring your investment arrives safely and ownership is immediately transferred.

 

2. Fees and Budgetary Transparency

 

 

Q: Are there any hidden fees or unforeseen costs I might discover late in the process?

 

A: Absolutely not. This is the precise reason for our Detailed Budgetary Analysis (Phase 1). We provide you with a global and detailed budget including the boat price, applicable taxes, transport fees, and our fees. You have total written knowledge of all ancillary costs before paying a single cent (Phase 4).

 

3. Ancillary Costs and Final Price Guarantee

 

 

Q: How much do the ancillary fees cost, and how are they calculated?

 

A: Ancillary costs (transport, taxes, import duties, logistics) are highly variable and depend on factors such as the boat's size, length, width, and weight, as well as the final delivery location. It is crucial to note that these costs are precisely defined in the budgetary sheet signed by the client during Phase 1. No boat will ever be purchased "blindly": you will have the definitive, final price, including all fees, before committing to payment.

 

4. Boat Condition and Verification

 

 

Q: How can I be sure of the boat's actual condition, especially if I cannot travel to visit it?

 

A: We guarantee total transparency through a three-level process: Virtual Viewing (Video Call); mandatory Technical Inspection by an independent expert (Phase 3); and a Complete Photo/Video Dossier provided before the final agreement is signed. Nothing is validated until you have written acceptance of the vessel's complete condition report.

 

5. Guaranteed Options and Equipment

 

 

Q: What guarantee do I have regarding specific options (GPS, auxiliary engine, etc.) left by the previous owner?

 

A: All options and equipment left by the seller are itemized and specified in the written contract (Phase 4). This legally binds the seller. We guarantee that all options detailed and accepted in the contract must be present upon the boat's arrival at the final delivery location.

 

6. International Logistics and Assistance

 

 

Q: Do you manage transport, customs, and administrative procedures for overseas delivery?

 

A: Yes, entirely. Phase 6 of our process is dedicated to turnkey logistics. We manage all secure transport (loading, insurance, routing) up to the unloading at your location. Our assistance also ensures that property transfer documents comply with international regulations.

 

7. Partners

 

 

Q: What types of partners do you use to source boats?

 

A: We work exclusively with verified and financially viable partners, including established new and used boat dealerships and trusted yacht brokers. This ensures every boat is sourced from a recognized professional, eliminating risks associated with unsecured private transactions.